Help centre
We've got your back
Answers to common questions, plus how to reach a real person when you need one.
Report abuse
Harassment, fraud, impersonation, or scams on the platform.
abuse@corpersconnect.com.ng →Response time: within 24 hours on business days.
Frequently asked
I didn't get my signup OTP.+
OTPs go to the email on your NYSC record. Check spam/promotions first. Still missing? Tap "Resend code" on the verification screen. If your NYSC email is outdated, reach out to the NYSC LGI secretariat before contacting us.
How do I change my email?+
Settings → Security → Change email. You'll need your current password and a 6-digit OTP sent to the new email.
I lost access to my 2FA device.+
Email support with your state code and a selfie holding your NYSC ID card. We'll verify and reset 2FA within 24 hours on business days.
Someone is harassing me.+
Block them from their profile (three-dot menu → Block). You can also report the conversation or post — our moderation team reviews reports within 24 hours.
A Mami Market seller disappeared with my money.+
Corpers Connect does not hold funds for marketplace transactions. Always meet in public, use verified payment methods (bank transfer with clear descriptions), and never pay in advance to people you don't know. Report fraudulent accounts via the in-app Report button — we'll investigate and ban them from the platform.
How does book publishing revenue split?+
You as author keep 85% of every sale. Corpers Connect retains a 15% platform fee to cover hosting, payment processing, and moderation. Payouts to your linked bank account are coming soon — for now, earnings accumulate in your in-app wallet.
Can I recover a deleted account?+
Account deletion is permanent and happens immediately. If you accidentally deleted yours, contact support within 30 days — we may be able to restore from backup if the window hasn't closed.